bgd7 Privacy Policy
How We Handle Your Data

bgd7 ("we", "us", "our", "the Platform") operates the online gaming and sports betting platform accessible at bgd7.io. bgd7 is the data controller responsible for the personal data of players who register and interact with the bgd7 platform. The platform is operated by and for the benefit of players based in Bangladesh, with all services, communications, and support delivered in English.

This Privacy Policy applies to all personal data collected through the bgd7 website, mobile experience, customer support channels, and any other touchpoints where personal data is exchanged between you and bgd7. By creating an account or using any bgd7 service, you acknowledge that you have read and understood this Privacy Policy.

bgd7 collects personal data through several routes — directly from you when you register or interact with the platform, automatically through your use of the website, and in some cases from third-party sources such as payment processors or identity verification providers. The categories of data we collect include:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless it is directly relevant to a responsible gaming request (for example, if you provide health context when requesting self-exclusion). Any such information shared voluntarily in a support context is handled with heightened care.

bgd7 uses the personal data it collects for the following specific purposes:

• Account creation and management: To create your bgd7 account, verify your identity, and maintain your account in good standing throughout your relationship with the platform.
• Service delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard; to record and settle wagers placed on casino games and sports betting markets; and to deliver any winnings to your verified payment method.
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to comply with know-your-customer (KYC) obligations applicable to online gaming platforms serving Bangladeshi players.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeover attempts, money laundering, and other forms of financial crime or abuse of the bgd7 platform.
• Responsible gaming compliance: To monitor gaming patterns for signs of problem gambling, to enforce self-exclusion requests, and to apply deposit limits or cooling-off periods requested by you or mandated by our responsible gaming obligations.
• Customer support: To respond to your queries, complaints, and support requests, and to maintain records of those interactions for quality assurance and training purposes.
• Marketing communications: To send you promotional offers, bonus notifications, and event-related communications via email or SMS, where you have given your consent to receive such communications. You may withdraw this consent at any time.
• Platform improvement: To analyse aggregated and anonymised usage data to improve site performance, identify popular features, and develop new products and services that better serve the Bangladesh market.
• Legal compliance: To fulfil our obligations under applicable laws and regulations, including responding to lawful requests from law enforcement authorities and regulators.

bgd7 processes your personal data on the following legal bases, depending on the specific purpose of processing:

• Performance of a contract: The majority of data processing at bgd7 is necessary to deliver the services set out in our Terms & Conditions. This includes account registration, payment processing, game delivery, and customer support.
• Legal obligation: Certain processing activities are required by applicable law, including identity verification (KYC), transaction monitoring (AML), and record-keeping for financial regulatory purposes.
• Legitimate interests: bgd7 processes some data to pursue legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics. Where we rely on this basis, we ensure our interests are balanced against your privacy rights and do not override them.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your explicit consent. You may withdraw consent at any time by updating your account preferences or contacting support.

bgd7 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment service providers: bKash, Nagad, Rocket, Upay, SureCash, and card networks (Visa, Mastercard) receive the minimum transaction data necessary to process your deposits and withdrawals securely.
• Identity verification providers: Third-party KYC service providers may receive your identity documents and biometric data (where applicable) to complete age and identity verification on our behalf.
• Game providers: Casino game providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, Play'n GO, Hacksaw Gaming, and others) receive your player session data in order to deliver game content and record outcomes.
• IT infrastructure providers: Cloud hosting, content delivery, and database providers who store and process bgd7 platform data under strict data processing agreements.
• Law enforcement and regulators: bgd7 will disclose personal data to law enforcement bodies, financial intelligence units, or regulatory authorities where required to do so by law or in response to a valid legal request. We will notify you of such disclosure where we are legally permitted to do so.
• Professional advisors: Legal counsel, auditors, and accountants may receive personal data in the course of providing professional services to bgd7, subject to professional confidentiality obligations.

bgd7 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, and analyse how the site is used. The categories of cookies used on bgd7 are as follows:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during your gaming session. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming reminder configurations between sessions.
• Analytical cookies: Collect anonymised data about how players navigate the bgd7 platform — which pages are visited most, where players drop off, and how long sessions last. This data is used to improve the platform experience and is never used to identify individual players.
• Security cookies: Help bgd7 detect and prevent fraudulent logins, session hijacking, and other security threats by flagging unusual access patterns.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core bgd7 platform. Note that disabling strictly necessary cookies may impair login functionality and session management.

bgd7 retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identified individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

bgd7 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and bgd7 servers, ensuring that your login credentials, payment details, and session data are protected in transit.
• Encrypted storage of sensitive account data, including hashed password storage using industry-standard algorithms that mean bgd7 staff cannot view your password in plain text.
• Role-based access controls, ensuring that bgd7 staff can only access player data where they have a legitimate operational need to do so.
• Regular penetration testing and security audits conducted by qualified security professionals to identify and remediate vulnerabilities before they can be exploited.
• Automated fraud detection systems that flag unusual account activity — such as logins from unfamiliar IP addresses or atypical transaction patterns — for review by the security team.
• Incident response procedures in place to investigate, contain, and notify affected players in the event of a confirmed data breach, in accordance with applicable notification requirements.

As a bgd7 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your registered username and the specific right you wish to exercise.

• Right of access: You have the right to request a copy of the personal data bgd7 holds about you. We will provide this information in a clear, structured format within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For many details (such as contact information), you can update this directly in your account settings panel.
• Right to erasure: You may request that bgd7 delete your personal data. Note that we may not always be able to comply with deletion requests in full where we are required to retain data by law (e.g., KYC records under AML obligations). We will explain clearly what data can and cannot be deleted and why.
• Right to restrict processing: You may request that bgd7 restrict the use of your personal data while a query about its accuracy or the lawfulness of its processing is being resolved.
• Right to data portability: You may request that bgd7 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You have the right to object to processing of your personal data that is based on bgd7's legitimate interests. You also have an absolute right to object to direct marketing at any time, which we will always honour without question.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

bgd7 aims to respond to all data rights requests within 30 days of receipt. For complex requests, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights, unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

The bgd7 platform is strictly intended for adults aged 21 and above. bgd7 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at the point of account registration, and accounts found to belong to persons under 21 will be immediately closed.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. bgd7 supports responsible gaming at every level, and preventing underage access is a priority commitment of the platform.

The bgd7 website may, from time to time, contain references or contextual mentions of third-party brands such as game providers (Pragmatic Play, Evolution Gaming, Ezugi, etc.) or payment partners (bKash, Nagad, Rocket). Where any link to a third-party website is present, please be aware that bgd7 has no control over the content, privacy practices, or data handling policies of those external sites.

This Privacy Policy applies solely to the bgd7 platform at bgd7.io. bgd7 accepts no responsibility or liability for the privacy practices of third-party websites, even those of our established game and payment partners. We encourage you to read the privacy policy of any third-party site you visit independently of bgd7.

bgd7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made — meaning changes that substantially affect your rights or the way we handle your data — we will notify registered players via email to their registered address, or through a prominent notice on the bgd7 platform, at least 14 days before the changes take effect.

Minor revisions, such as clarifications to existing language or corrections to typographical errors, may be made without advance notice. The date at the top of this Privacy Policy ("Last Updated") will always reflect when the most recent revision was made. We encourage you to review this page periodically to stay informed of how bgd7 handles your personal data.

Your continued use of the bgd7 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you should cease using bgd7 and may request voluntary account closure in accordance with the Terms & Conditions.

bgd7 is committed to handling all privacy-related enquiries and complaints promptly and professionally. If you have a question about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal data has been handled, please contact our support team:

Email: [email protected]

Please include your registered bgd7 username, a clear description of your enquiry or complaint, and any relevant reference numbers (such as transaction IDs or support ticket numbers) to help us locate your records and respond efficiently.

bgd7 aims to acknowledge all privacy-related communications within 24 hours (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 14 days for standard requests, or 30 days for complex data rights requests. If you are not satisfied with bgd7's response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.